Auto

Spare parts distribution planning & auto replenishment

Indian Auto Major

Region

India

Industry

Auto

Solution Area

Demand and Replenishment Planning

About the customer

    • Auto replenishment for entire spare parts network for Indian auto major.
    • One of India’s largest automotive majors has a spare parts business unit supporting their passenger, commercial and agricultural vehicle segments

Approach

    • Misaligned inventory across the customer-facing node
    • Slow inventory turns (>100 days) in a few cases
    • Multiple sales channels needing specific strategies for allocations and fulfillment
    • Impact of varying service levels on customer satisfaction
    • Lack of automation across both planning & execution

Improved customer service levels and fill rates. Better inventory control across customer-facing nodes with auto-replenishment. Lower manual activities in transport execution, improved dispatch planning, and dock management, faster financial reconciliations.

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